Debt Collections Handbook Australia 2019

Internationell inkassohandbok

  • Australia
  • Agriculture,
  • Automotive/Transport,
  • Chemicals/Pharma,
  • Construction,
  • Consumer Durables,
  • Electronics/ICT,
  • Financial Services,
  • Food,
  • General economic,
  • Machines/Engineering,
  • Metals,
  • Paper,
  • Services,
  • Steel,
  • Textiles

09 Sep 2019

Having drawn from the expertise of Atradius Collections' local offices, the International Debt Collections Handbook explains the different regulations and procedures for debt collections in Australia.

Amicable collections

General information

 

 

 

Handbook Report Page - Amicable Phase

 

 

 

Atradius Collections maintains a professional collection process, focusing on the relationships between our clients and their debtors at all times. Our team of collection specialists carry out the collection process in-house. We contact debtors both verbally and in writing whilst adhering to federal and state laws. When there is a case of dispute, we aim to reach an amicable solution between the creditor and the debtor. We do this by analysing contractual documents (e.g. signed contracts, orders, confirmations, invoices and delivery notes, as well as all standard terms that have been agreed upon). All investigations are completed with the assistance and agreement of our legal team.

Interest

Atradius Collections is not allowed to automatically charge interest to debtors unless the client’s terms and conditions and/or contract specifically outline the penalty for overdue payments. From a cultural point of view, Australian debtors very rarely agree to pay late payment interest. It is often used as a negotiation tool between debtors and collectors. However, if the matter leads to legal action and we file proceedings in the court for the debt’s recovery, then our claims will include a charge for overdue interest as agreed under each state’s laws and the court system. Again, debtors will always refuse to pay any interest in the first instance.

Debt collection costs

In Australia, debt collection costs are not chargeable to debtors unless the client’s terms and conditions and/or contract specifically outline exactly which collection costs become the responsibility of the debtor and when. Again, if the matter leads to legal action and we file proceedings in court for the debt’s recovery, our claim will include the court fees and solicitors’ costs, as agreed under each state’s laws and the court system. These will be charged to the debtor.

The Debt Collections Handbook presents a snapshot of Australia's economic situation and covers the following topics:

  • Accepted and most common payment methods
  • Types of companies
  • Safeguarding measures
  • Enforcement in debt, movable and immovable property
  • Legal & insolvency proceedings

To read more about steps and procedures undertaken in debt collections in Australia:

 

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Download Debt Collections Handbook Australia now!

 

Ansvarsfriskrivning

De uppgifter som lämnas här tillhandahålls endast i informationssyfte och bör inte läggas till grund för några beslut. Försäkringsvillkoren återfinns i försäkringsbrevet eller i avtalet om köp av produkter eller tjänster. Ingenting i detta dokument ska tolkas som att Atradius har några rättigheter eller skyldigheter, till exempel skyldighet att genomföra due diligence-undersökningar av köpare eller för er räkning. Om Atradius genomför due diligence-undersökningar av kunder gör vi det som en del av vår bedömningsprocess och inte för den försäkrades eller någon annan persons räkning. Atradius och dess närstående företag, dotterföretag eller intresseföretag har heller inte under några omständigheter något ansvar för direkta, indirekta, särskilda eller oavsiktliga skador eller följdskador som uppstår till följd av informationen i detta dokument.